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You can change the appearance of the message list and reading pane in Outlook. Email in the message list can be displayed as individual messages or grouped by conversation.

Note: If the steps under this New Outlook tab match your screen, you may not be using new Outlook for Windows yet. Select Classic Outlook and follow those steps instead.

Change how email is displayed

  • At the top of the page, select Settings  Settings > Mail > Layout.

Sort using Focused Inbox 

  1. At the top of the page, select Settings Settings > Mail >Layout.

  2. Under Focused Inbox, select either of the options depending on whether you want to focus on certain mails or not.

    Screenshot of Settings > Mail > Layout > Focused Inbox

Learn more in Focused Inbox for Outlook.

Organize Messages

  1. At the top of the page, select Settings Settings > Mail >Layout.

  2. Under Message organization, choose either of the options depending on whether you want to show email grouped by conversation or as individual message.

    • If you select Show email grouped by conversation, under Arrange the reading pane, select either of the options: Newest on top or Newest on bottom or Show each message separately

      Screenshot of Settings > Mail> Layout section showing Message organization section

Set Reading pane appearance

  1. Under Reading pane, select one of the options depending on how you want to display the reading pane, such as on the right, at the bottom, or to hide it from view.

Set Message list format

  1. Under Message list format, select one of the options depending on how you want your messages to be displayed.

    New Outlook Message list format

Change the view of your message list to show columns

In order to add and remove columns, you must use a list view. The default view for the Inbox is Compact, showing messages grouped by conversation.

To switch your view to a list view:

  1. Select the View menu, then Change View.

    Select Change View to pick a new view.
  2. Select Single or Preview.

Add or remove columns in a list view

  1. On the View tab, in the Current View group, click View Settings.

    View Settings command on the ribbon

  2. In the Advanced View Settings dialog box, click Columns.

    Advanced View Settings dialog box

  3. In the Show Columns dialog box, in the Available columns list, click a column name, and then click Add.

    Show Columns dialog box

    If the column that you want is not in the Available columns list, click the Select available columns from box to see additional sets of columns.

    To create a custom column, click New Column, enter a Name for the column, and then click the Type and Format of information that you want the column to display.

    To remove a column, in the Show these columns in this order list, click a column name, and then click Remove.

  4. Click OK to save your changes and apply your new view.

    Important: 

    • If you don't see your new column appear in your view, you probably aren't using a list view. See the section, Change your view to show columns to switch to a list view first, then repeat

    • the steps in this procedure.

Change the view of your email in the web versions of Outlook.

Change how email is displayed

  • At the top of the page, select Settings  Settings > Mail > Layout.

Sort using Focused Inbox 

  1. At the top of the page, select Settings Settings > Mail >Layout.

  2. Under Focused Inbox, select either of the options depending on whether you want to focus on certain mails or not.

    Screenshot of Settings > Mail > Layout > Focused Inbox

For more information about using Focused Inbox, see Focused Inbox for Outlook.

Organize Messages

  1. At the top of the page, select Settings Settings > Mail >Layout.

  2. Under Message organization, choose either of the options depending on whether you want to show email grouped by conversation or as individual message.

    • If you select Show email grouped by conversation, under Arrange the reading pane, select either of the options: Newest on top or Newest on bottom or Show each message separately

      Screenshot of Settings > Mail> Layout section showing Message organization section

Set Reading pane appearance

  1. Under Reading pane, select one of the options depending on how you want to display the reading pane.

Set Message list format

  1. Under Message list format, select one of the options depending on how you want your messages to be displayed.

    New Outlook Message list format

See also

Focused Inbox for Outlook

Sort email messages in Outlook

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