Topic outline

  • Background Information

    What does Intune do?

    • Allows management of a group of iPads with the same settings

    • Allows Apps to be added all at once

    • Apps can only be removed remotely by the IT Department

    iPad Groups

    • iPads at each school are grouped into “like” devices.  You will need to know the group name for the iPads you are requesting Apps be added to.
      • Ex: CART01, Primary, Elementary, French, etc...

    iPad Names

    • iPads now follow a new naming scheme that is similar to the computers and printers in the schools.
    • [School Code] - [CART/Department/Room] - [Classfication: Shared iPad, Designated iPad, Classroom iPad] - [Number 01-99]
      • Ex: E002CART01SI01 = "Brentwood CART 01 Shared iPad 01"
    • Names can be found on the iPads under Settings, General, and About. If the name doesn't follow the above format please contact the helpdesk to correct it.

    Volume Purchase Program (VPP)

    • We purchase apps in bulk when we can, and will often qualify for a discount. This usually works out to about 50% though there are Apps that don’t have a discount.

    • You can inquire about the discount price by contacting and providing a link to the app (see below for example). Discounted prices are no longer visible to the public and can only be accessed by the IT department.

    • Requesting Apps

      Requesting all Apps (paid and free) by submitting a ticket through

      Details to include in your ticket

      • Name of School
      • Name of iPad or iPad Group and number of devices
      • List Apps and quantities of each:  
        • Search for each app on Google and provide a link like this:
        • If you cannot find the link, make sure you are looking at the Canadian version of the App Store. A screenshot can also be provided instead of a link. This is to avoid confusion as there are many Apps with similar names available.
        • Copy and paste the link to each App page into your ticket
      • Include the GL # that will be billed for any paid Apps are not free

      Example Ticket


      Subject:  Keating iPad App request

      Message body:

      Please add these 2 apps to the Keating iPad group called “CART01”.  This group has 22 iPads.


      GreenScreen by Do Ink

      This is a paid app and the cost will be charged to GL# ABC1234DEF